The AI Advantage: How to Put the Artificial Intelligence Revolution to Work

Author: Thomas H. Davenport

The AI Advantage, offers a guide to using artificial intelligence in business. It describes what technologies are available and how companies can use them for business benefits and competitive advantage. It cuts through the hype of the AI craze—remember when it seemed plausible that IBM’s Watson could cure cancer?—to explain how businesses can put artificial intelligence to work now, in the real world. Key recommendations: don’t go for the “moonshot” (curing cancer, or synthesizing all investment knowledge); look for the “low-hanging fruit” to make your company more efficient.

The AI Advantage explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed—important but largely invisible tasks. AI technologies won’t replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (“analytics on steroids”), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise.

The AI Advantage describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. This book provides an invaluable guide to the real-world future of business AI.

A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.





Competing on Analytics: Updated with a New Introduction: The New Science of Winning

Author: Thomas H. Davenport & Julia Kirby

This landmark work, the first to introduce business leaders to analytics, reveals how analytics are rewriting the rules of competition.

Updated with fresh content, Competing on Analytics provides the road map for becoming an analytical competitor, showing readers how to create new strategies for their organizations based on sophisticated analytics. Introducing a five-stage model of analytical competition, Davenport and Harris describe the typical behaviors, capabilities, and challenges of each stage. They explain how to assess your company’s capabilities and guide it toward the highest level of competition. With equal emphasis on two key resources, human and technological, this book reveals how even the most highly analytical companies can up their game.




Only Humans Need Apply
Winners and Losers in the Age of Smart Machines

Author: Thomas H. Davenport & Julia Kirby

Accolades abound from Forbes to the Financial Times.


Should all of us knowledge workers be nervous about the arrival of AI and other smart technologies in the workplace? Yes and no — the key is to ensure you are well positioned to have your work augmented by them, and not automated..

Big Data at Work
Dispelling the Myths, Uncovering the Opportunities

Author: Thomas H. Davenport

Accolades abound from Forbes to the Financial Times.


Big Data at Work will make believers out of anyone curious about how big data can help. From what it means from a technical, consumer, and management perspective to its opportunities and costs, discover the real business impact of Big Data.

Your Guide to Understanding and Using Analytics

Authors: Thomas H. Davenport, Jinho Kim, 2013

Read the Raves at Fortune Magazine and The New York Times


Keeping Up with the Quants: Your Guide to Understanding and Using Analytics, Harvard Business School Press, is your go-to guide on “quantitative literacy” — so you develop the analytical skills you need to keep up in today’s data-driven world, no matter your role or experience.

12 Stories of Big Decisions and the Teams that Got Them Right

Authors: Thomas H. Davenport, Brook Manville, 2012.

Top 10 Business Book! – Publishers Weekly




Some organizations make consistently good decisions over time. They’ve developed capabilities to increase participation, use data and analytics, and encourage dissent and review. This book has twelve intriguing stories about organizations with great organizational judgment, and the great decisions they consistently make.

Smarter Decisions. Better Results.

Authors: Thomas H. Davenport, Jeanne G. Harris, Robert Morison, 2010.

One of the top fifteen must reads for 2010! – CIO Insight


A “how-to” guide for developing an analytical capability in your company, and putting it to work. As a follow-up to the bestseller Competing on Analytics, Tom Davenport and his co-authors provide practical frameworks and tools for all organizations wanting to become more analytical and to make better data-based decisions.

The New Science of Winning

Authors: Thomas H. Davenport, Jeanne G. Harris, 2007.

Top 15 Most Groundbreaking Management Books – CIO Insight
One of the twelve most important management ideas of the past decade! – Harvard Business Review



This book unleashed a worldwide movement in organizations wanting to harness their data for competitive advantage. It describes organizations that use business intelligence and analytics not only to improve operations, but also to compete but also to compete more effectively.

How to Get Better Performances and Results from Knowledge Workers

Author: Thomas H. Davenport, 2005.

2006 Amazon Bestseller



If you are a knowledge worker, or manage them in an organization, you need this book to guide efforts to improve performance. Knowledge workers are different, and the approaches to enhancing their work must be guided by their unique attributes. Find out how the best organizations get the most out of their knowledge workers.

Creating and Capitalizing on the Best Management Thinking

Authors: Thomas H. Davenport, Laurence Prusak, 2002.

2003 Top 10 Bestseller in Several Countries



Virtually every organization gets enthused about new business and management ideas from time to time. But few know how best to capitalize on business ideas, and how to harness the “idea practitioners” who embrace new ideas first. This book also contains the first-ever objective ranking of management gurus.

Understanding the New Currency of Business

Authors: Thomas H. Davenport, John C. Beck, 2002.

One of the ten best books of 2001 – and

Winner of the Library Journal Award for one of the best business books of 2002.




Attention has become the most valuable resource for any businessperson. Find out how to capture attention when you need it and allocate it to the most important information. This is Davenport’s most fun-to-read book, with thousands of attention-getting information tidbits!

Siemens Best Practice

Authors: Thomas H. Davenport, Gilbert J. B. Probst, Heinrich von Pierer, 2002.

Top 10 Business Book! – Publishers Weekly



In this book, Davenport and his co-authors chronicle the efforts of Siemens, an industrial giant, to capture and manage the knowledge of its people. It is perhaps the only detailed account of a diversified corporation’s efforts in knowledge management.

How Organizations Manage What They Know

Authors: Thomas H. Davenport, Laurence Prusak, 2000.


This book was the first, and a best selling book, on knowledge management. It describes the key issues to address in managing knowledge, from implementing knowledge technologies to creating knowledge markets. There are many examples of leading practice.

Complete MBA Companion in Information Management

Authors: Donald A. Marchand, Thomas H. Davenport, 2000.



Davenport and Marchand edited this book of short pieces by many leading authorities on information management. Part of the Financial Times’ “Mastering” series, it contains highly readable and usable lessons on this most important topic.

Realizing the Promise of Enterprise Systems

Author: Thomas H. Davenport, 2000.



By viewing enterprise systems as business vs. technology projects, discover the specific business change objectives that will enable a smooth ES adoption and implementation. This book takes a no-nonsense view of enterprise-wide information systems, and offers a set of guidelines to help evaluate the benefits, pitfalls – and opportunities and challenges – for your organization.

Mastering the Information & Knowledge Environment

Author: Thomas H. Davenport, 2000.


Davenport makes a convincing case that the right perspectives for managing information are not engineering — or technology — based, but rather ecological. He describes organizations that work across multiple fronts to make their information environments more effective.

Realizing the Promise of Enterprise Systems

Author: Thomas H. Davenport, 2000.


Davenport’s first business book was one of his best-selling, and the first to describe the worldwide phenomenon of business process reengineering. Process Innovation provides detailed information on the topic for readers seeking substance.