For inquiries about Tom’s speaking engagements, please contact Joan Powell
Many organizations have trouble making consistently good decisions. Some, however, demonstrate the ability to make wise, effective decisions over and over again. They have developed a capability for “organizational judgment” through a variety of different means. Some are highly analytical and data-based in their decision-making. Others involve multiple people in the decision process through social media or more conventional techniques. Some simply have a well-defined decision process that encourages honesty, self-examination, and dissent. In this presentation, Tom Davenport will describe the roots of organizational judgment as revealed in a major research project and book, Judgment Calls: Twelve Stories of Big Decisions and the Teams that Got Them Right, and the many benefits and manifestations of the concept. He’ll present several stories of how organizations successfully applied their judgment capabilities to major decisions, or turned around their overall organizational judgment. He’ll augment his presentation with video clips of several of the people and organizations involved in the research.content in here.
Drawing on recent research and a host of real-life stories and applications, this talk rivets audiences with its focus on how leading firms are basing their competitive strategies on the sophisticated analysis of business data. Instead of a single application, senior executives are insisting on fact-based decisions to build broad capabilities for enterprise-level business analytics and intelligence. The most successful companies are using data and technology analytics to address the processes, skills and cultures of their organizations. Audiences leave this talk with a set of proven guidelines for how to compete in today’s marketplace on the basis of analytical prowess. Tom also offers a variety of industry-specific messages on big data and analytics, and more conceptual and “how-to-do-it” versions of his message.
Peter Drucker has argued that improving knowledge worker productivity is the most important task of the century. Yet most organizations simply hire smart people, and leave them alone. Few measures or management interventions exist to make such improvement possible. This talk presents six interventions for improving knowledge worker productivity, each with a set of approaches, examples, and cautions based on several research studies on how companies addressed knowledge work, both successfully and unsuccessfully. Tom’s recommendations cover the role of technology, organizational culture and behavior, as well as the physical work environment as a mechanism to enhance performance. Audiences leave this talk with a blueprint for enhancing knowledge worker productivity.
There are no faddish ideas, only faddish approaches to implementing them. In this talk, based on the book by the same name, Tom presents an approach to business and management ideas that can revitalize organizations – and discusses why the adoption of these new ideas matter. He introduces a critically important role in today’s organization with respect to ideas, the idea practitioner, who selects the appropriate ideas for his or her organization, modifies them to fit, and shepherds them through implementation. And he convinces audiences that organizational leaders assume shared responsibility for instigating and managing a steady flow of new ideas. Audiences leave this talk energized by the impact that ideas can have on the morale and creativity of an organization.
A.T. Kearney, Alitalia, Allied Signal, Allergan, American Express, American Management Systems, Ameritech, Andersen Consulting, Bank of America, Baxter Healthcare, Bell Atlantic, Bellcore, Boeing, Bristol-Myers Squibb, Business Intelligence, CSC Index, Canada Post, Case, Ciba-Geigy, Citibank, Cincom, Clarica, Coca-Cola, Continental Bank, Citicorp, Deloitte & Touche, Delphi Automotive, Department of Defense, Digital Equipment, Dow Chemical, Dun & Bradstreet, DuPont, EDS, EMC, Eastman Chemical, Fiat, Ford, General Electric, Hewlett Packard, Hughes Space and Communications, IBM, Inference Corp., Intel, Interbank, J.D. Edwards, J.P. Morgan, Microsoft, Johnson & Johnson, Kodak, McDonald’s, McKinsey & Co., Merrill Lynch, NASA, Nationwide Insurance, Northeast Utilities, Oracle, PDVSA, Perot Systems, PHH, RJR Nabisco, Royal Insurance, Sandvik, SAP AG, Scudder Funds, Sequent Computer, Shell, Siemens, Software AG, Telia, Teltech, Texas Instruments, Texas Utilities, 3M, Time Warner, Towers Perrin, Travelers Insurance, U.S. Census Bureau, Union Carbide, Unisys, Volvo, W.L. Gore, Whirlpool, Wisconsin Gas, World Bank, Xerox, and many other organizations, some multiple times.
Society for Information Management, AICPA, American Management Association, American Productivity and Quality Center, CAUSE Annual Conference, CIO Annual Conference, Ernst & Young Knowledge Advantage Conference (four times), Grocery Manufacturers Association Conference, Workflow Conference, GIGA Workflow and Knowledge Management Conference, Gartner Group Symposium, Groupware Conference, Management Center Europe, Fortune CIO Conference, Planning Forum, Information Week 500 Conference, Life Office Management Association, “CIO Survival Camp,” Japanese Information Management Association, Tokyo U.S. Chamber of Commerce, Chilean National Computer Conference, U.K. Society of Internal Auditors, American Trucking Association, National Association of Accountants, Information Technology Association of America, Institute of Industrial Engineers, Computer Economics Conference, National Association of Government Financial Executives, Life Office Management Association (LOMA), Organizational Systems Designers Alliance, International Development Research Council, MIT Enterprise Forum, Canadian Information Processing Society and many others.