


Author: Thomas H. Davenport, 2018
Read a review at MIT Press
The AI Advantage, offers a guide to using artificial intelligence in business. It describes what technologies are available and how companies can use them for business benefits and competitive advantage. It cuts through the hype of the AI craze—remember when it seemed plausible that IBM’s Watson could cure cancer?—to explain how businesses can put artificial intelligence to work now, in the real world. Key recommendations: don’t go for the “moonshot” (curing cancer, or synthesizing all investment knowledge); look for the “low-hanging fruit” to make your company more efficient.
The AI Advantage explains that the business value AI offers is solid rather than sexy or splashy. AI will improve products and processes and make decisions better informed—important but largely invisible tasks. AI technologies won’t replace human workers but augment their capabilities, with smart machines to work alongside smart people. AI can automate structured and repetitive work; provide extensive analysis of data through machine learning (“analytics on steroids”), and engage with customers and employees via chatbots and intelligent agents. Companies should experiment with these technologies and develop their own expertise.
The AI Advantage describes the major AI technologies and explains how they are being used, reports on the AI work done by large commercial enterprises like Amazon and Google, and outlines strategies and steps to becoming a cognitive corporation. This book provides an invaluable guide to the real-world future of business AI.
A book in the Management on the Cutting Edge series, published in cooperation with MIT Sloan Management Review.
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Author: Thomas H. Davenport, Jeanne G. Harris, 2017
This landmark work, the first to introduce business leaders to analytics, reveals how analytics are rewriting the rules of competition. Updated with fresh content, Competing on Analytics provides the road map for becoming an analytical competitor, showing readers how to create new strategies for their organizations based on sophisticated analytics. Introducing a five-stage model of analytical competition, Davenport and Harris describe the typical behaviors, capabilities, and challenges of each stage. They explain how to assess your company’s capabilities and guide it toward the highest level of competition. With equal emphasis on two key resources, human and technological, this book reveals how even the most highly analytical companies can up their game.For more information and to purchase:

Author: Thomas H. Davenport, Julia Kirby, 2016
Accolades abound from Forbes to the Financial Times
Should all of us knowledge workers be nervous about the arrival of AI and other smart technologies in the workplace? Yes and no — the key is to ensure you are well positioned to have your work augmented by them, and not automated.For more information and to purchase:

Author: Thomas H. Davenport, 2014
Accolades abound from Forbes to the Financial Times
Big Data at Work will make believers out of anyone curious about how big data can help. From what it means from a technical, consumer, and management perspective to its opportunities and costs, discover the real business impact of Big Data.For more information and to purchase:

Author: Thomas H. Davenport, Jinho Kim, 2013
Read a review at The New York Times
Keeping Up with the Quants: Your Guide to Understanding and Using Analytics, Harvard Business School Press, is your go-to guide on “quantitative literacy” — so you develop the analytical skills you need to keep up in today’s data-driven world, no matter your role or experience.For more information and to purchase:

Author: Thomas H. Davenport, Brook Manville, 2012
Top 10 Business Book! – Publishers Weekly
Some organizations make consistently good decisions over time. They’ve developed capabilities to increase participation, use data and analytics, and encourage dissent and review. This book has twelve intriguing stories about organizations with great organizational judgment, and the great decisions they consistently make.For more information and to purchase:

Tom Davenport is a world-renowned thought leader and author, is the President’s Distinguished Professor of Information Technology and Management at Babson College, a Fellow of the MIT Center for Digital Business, and an independent senior advisor to Deloitte Analytics.